Response Times

We aim to respond to all messages within the following timeframes:

Inquiry Type	Expected Response Time
General questions	2–3 business days
Article corrections	1–2 business days
Press & media	1–2 business days
DMCA notices	5 business days
Partnership inquiries	3–5 business days
Permissions requests	3–5 business days

Response times may be longer during holidays or periods of high volume. We appreciate your patience.

For Medical Device Manufacturers & Brands

If you represent a solar generator brand, medical device manufacturer, or related company and would like to discuss:

• Product review opportunities — We occasionally accept review units for testing. Note that providing a product does not guarantee coverage or a positive review. Please read our Editorial & Review Policy before reaching out.
• Sponsored content — We accept a limited number of sponsored partnerships per year. All sponsored content is clearly labeled and held to our full editorial standards.
• Affiliate programs — If you offer an affiliate program and believe your products are a good fit for our audience, we’d like to hear from you.

Please use the contact form above and select “Partnership or Affiliate Inquiry” from the subject dropdown.

For Press & Media

MedicSolar.com is available for comment, interview, and expert perspective on topics including:

• Solar backup power for home medical devices
• Emergency power preparedness for CPAP and oxygen concentrator users
• Insulin and medication storage during power outages
• LiFePO4 battery safety for medical applications
• HSA/FSA reimbursement for solar backup equipment
• Medical device power requirements and solar sizing

Please use the contact form and select “Press or Media Inquiry” from the subject dropdown. Include your publication name, deadline, and a brief description of what you are working on.

For Readers Who Found an Error

We take accuracy seriously. If you have spotted something that appears to be incorrect, outdated, or misleading in any of our articles, please let us know. Include:

• The URL of the page where you found the error
• A description of what appears to be incorrect
• A link to a source that supports the correction, if available

We review all correction requests promptly and will update the article and acknowledge your contribution if the correction is valid. Please read our Editorial & Review Policy for more on how we handle corrections.

A Note on Medical Questions

We receive many messages from readers asking for advice on specific medical situations — for example, whether a particular power station is safe for their specific CPAP model at a specific pressure setting, or how long their insulin will last in a particular cooler at a specific temperature.

We understand these questions come from a place of genuine need, and we wish we could answer every one individually with certainty.

The honest truth is: we can’t give you that certainty, and it would be irresponsible to try. Your medical device settings, your specific health condition, your local climate, and dozens of other individual factors all affect the right answer for your situation.

What we can do:

• Point you to the most relevant article on our site
• Suggest what questions to ask your device manufacturer or healthcare provider
• Share general research and data that may help inform your conversation with a professional

What we always recommend:

• Contact your device manufacturer for compatibility questions
• Consult your respiratory therapist or physician for clinical questions
• Contact your DMEPOS supplier for equipment-specific backup power guidance

We know that’s not always the quick answer you were hoping for. But getting it right matters more than getting it fast — especially when your health is involved.

Stay Connected

While we don’t currently have active social media profiles, the best way to stay updated with new content from MedicSolar.com is to:

• Bookmark your favorite pages and check back regularly
• Subscribe to our newsletter for new guides, product reviews, and solar backup tips delivered directly to your inbox

We respect your inbox. No spam, no daily emails — just genuinely useful content when we publish something worth reading.

MedicSolar.com is operated by Lee Arnold. All inquiries are handled personally. We are not a call center, automated system, or outsourced support team — just one person doing their best to help.